FAQ

FAQS

Not many people have used a car transport company in their lives. Do not feel left out if you are unfamiliar with the process of shipping your vehicle across the nation. Here are a few of the most frequently asked questions regarding shipping your car. Hopefully this gives you a better idea on the process.

Q: How do auto transport companies keep my car safe while it is being transported across the States?

A: Most car haulers will use the exact same method that the dealer used when they were transporting your car from its origin to the dealership. Those large car hauler trucks that carry 10+ cars on them are what are used by almost all auto transportation companies. If a car is totaled or are inoperable, you may run into some extra fees because it will be more difficult to get the car on to something that will allow it to be transported.

Q: What happens if my car is damaged during transportation?

A: Auto transport companies are required to have a good insurance policy that covers them in the case of any issue that may arise including vehicle damage, an accident, natural cause damages, and more. It is very unlikely that your car will be damaged, and you can also request that your car be covered during transportation. Any repair costs and part costs will be covered 100% by the company who transported your vehicle.

Q: How do I find a reliable and inexpensive car hauler?

A: Our service exists solely to match those who need auto transport services with reputable companies that will fulfill their promises 100%. We do not work with auto transport companies who have a history of damaging vehicles or being late. On top of this, it is our mission to find you the absolute best price that we can get for moving your car across the country. Any company that we recommend has a positive reputation and has people who you can trust.

Q: How long does it take for my car to get there?

A: Car hauler trucks travel at the same speed that traffic flows at, or at the speed limit. You can expect your car to get there in about the same time it would take you to drive to the place you are getting it transported to, maybe even slower. Typically your delivery date will be anywhere from a few days after your pick up time to a week after your pick up time. Some transport drivers have difficult routes that require a lot of stops and consume a lot of time, so be patient.